cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

6592
Views
0
Helpful
56
Replies

Re: C40 Layout and wallpaper issue

Hi Chris,

It's worse. We flagged it with a service provider back at end of Feb. They escalated to Cisco on 22nd Feb. Crazy.

Cheers

Tom

Re: C40 Layout and wallpaper issue

Morning all,

Received a positive email that suggests fixes are coming in TC6.3. Cisco will be in touch once they test and hopefully I'll get an opportunity to test to verify.

Cheers

Tom

Contributor

Re: C40 Layout and wallpaper issue

Thanks for the update Tom. Not to be pessimistic, but I can't wait for 6.4 - for the bug fix on the bug fix!

Contributor

Re: C40 Layout and wallpaper issue

Annoyingly , we are still waiting on these fixes - is there ANY news???????????????

Beginner

Re: C40 Layout and wallpaper issue

Hi,

This will be fixed in TC6.3 which is scheduled to be released in two to three weeks.

When showing a presentation on the second monitor the PIP will move to the primary monitor.

Regards

John

Re: C40 Layout and wallpaper issue

When showing a presentation on the second monitor the PIP will move to the primary monitor.

Does it move back to the secondary monitor when presentation is then turned off?

Highlighted
Beginner

Re: C40 Layout and wallpaper issue

Yes it moves back once the presentation is stopped.

Regards

John

Contributor

Re: C40 Layout and wallpaper issue

Well, would you 'adam and eve' (believe) it, version 6.3 was released last week, and even through there is nothing in the release notes that relate the the fixing of this issue, it only blinkin worked!

Well done Cisco. It only took you six month to fix this issue. Well and truly rapid response, give your selves a big pat on the back.

Re: C40 Layout and wallpaper issue

swinster70 wrote:

Well, would you 'adam and eve' it, version 6.3 was released last week, and even through there is nothing in the release note that relate the the fixing of this issue, it only blinkin worked!

Well done Cisco. It only took you six month to fix this issue. Well and truly rapid response, give your selves a big pat on the back.

The release notes state it, I thought it didn't, but it's there..

CSCuh04746

Self-view has to be manually moved to the selected monitor specified by xConfiguration Video SelfviewDefault OnMonitorRole.

CSCuf74115

When not in a call, the full screen self-view on the second display (dual display mode) is not re-instated after presentation button is pressed in a dual monitor set up

Contributor

Re: C40 Layout and wallpaper issue

My mistake. I missed this too.

Re: C40 Layout and wallpaper issue

Aye! It took over a hundred emails and escalation to account managers to finally get there.

We also have a new feature coming with somewhere further along.. CSCuj61895:-

## Customer is looking for new feature hide PIP.

+ C series codec with dual display on TC 6.x software .

+ While sharing presentation  left display shows far end video and right monitor shows  Presentation with self view in PIP.

+ Customer's requirement is to hide PIP automatically when presentation is shared .

Contributor

Re: C40 Layout and wallpaper issue

Tom Kalikajaros wrote:

We also have a new feature coming with somewhere further along.. CSCuj61895:-

## Customer is looking for new feature hide PIP.

+ C series codec with dual display on TC 6.x software .

+ While sharing presentation  left display shows far end video and right monitor shows  Presentation with self view in PIP.

+ Customer's requirement is to hide PIP automatically when presentation is shared .

This would also be a great feature for Jabber as the PiP also covers a portion of the presentation. You can move the PiP but it means that you have to keep moving it around the screen - really annoying. But I digress.

CreatePlease to create content
Content for Community-Ad
August's Community Spotlight Awards