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C90 + TC Console

Hello, team!

I have troubles with connecting to C90 with TC Console.

When I trying to do this it show error window with"Could not connect to 192.168.60.13" message.

Software version: TCNC4.2.1.265253 

TC Console version: 3.3

OK

xconfiguration SystemUnit name

*c xConfiguration SystemUnit Name: "C90"

** end

OK

xconfiguration NetworkServices

*c xConfiguration NetworkServices Telnet Mode: On

*c xConfiguration NetworkServices SSH Mode: Off

*c xConfiguration NetworkServices SSH AllowPublicKey: On

*c xConfiguration NetworkServices HTTP Mode: On

*c xConfiguration NetworkServices SNMP Mode: ReadWrite

*c xConfiguration NetworkServices SNMP CommunityName: "public"

*c xConfiguration NetworkServices SNMP SystemContact: ""

*c xConfiguration NetworkServices SNMP SystemLocation: ""

*c xConfiguration NetworkServices SNMP Host 1 Address: ""

*c xConfiguration NetworkServices SNMP Host 2 Address: ""

*c xConfiguration NetworkServices SNMP Host 3 Address: ""

*c xConfiguration NetworkServices H323 Mode: On

*c xConfiguration NetworkServices SIP Mode: On

*c xConfiguration NetworkServices NTP Mode: Auto

*c xConfiguration NetworkServices NTP Address: "1.ntp.tandberg.com"

*c xConfiguration NetworkServices MultiWay Address: ""

*c xConfiguration NetworkServices MultiWay Protocol: Auto

** end

May be you can help me?

Be ready
Everyone's tags (3)
23 REPLIES 23
Beginner

C90 + TC Console

Hi Valeriy,

The TC-Console can be used to configure audio and video layouts for the CTS C40 (audio only), CTS C60 and C90. The TC-Console requires the codecs to run TC4 or later.

So i don't think it will work for TCNC software

here is guide:

http://www.tandberg.com/collateral/documentation/User_Manuals/Cisco%20TelePresence%20System%20TC-Console%20(TC4.0).pdf

Regards,

Vivek

Cisco Employee

C90 + TC Console

In the TC console release notes for TC console software version 3.1, telnet and TCNC support has been added.

So, if it doesn't work now with version 3.3, it should be broken somewhere somehow.

Checking with developer where could have gone wrong, will update if there is any further info.

C90 + TC Console

Hi, Teck, Vivek

Thanks for information.

Do you have link to 3.1?

Be ready
Beginner

C90 + TC Console

C90 + TC Console

Thanks, Vivek.

But it's only 3.3. available via your link...

Be ready
Cisco Employee

Re: C90 + TC Console

Hi,

Please see attached for version 3.1.   Please unzip the file, goto Data folder, look for launch.jnlp and double click this.  Then version 3.1 should launch.

If you have a newer version for example 3.2 that was run previously, you might need to goto control panel>java>temporary internet files>view , and delete any TC console you see there.

If you are using version 3.1, do take note:

a) It will not work with TCNC5.x

b) I tested with TCNC4.1, it works, TCNC 4.2.x should work also, but I never have time to test it.

c) you will see the same layout as what you see in the TC console document instead of those you see in TC console version 3.3

Please try it

Re: C90 + TC Console

Hi, Teck.

Same error.

If it can help you, I attach .pcap file with conversation.

Use filter ip.addr == 192.168.60.13

Be ready
Cisco Employee

Re: C90 + TC Console

Hi,

same error meaning cannot connect to the codec?

You can launch the TC console version 3.1 right?

Did you try with TCNC4.1?

Thanks

Re: C90 + TC Console

Q: same error meaning cannot connect to the codec?

A: yes

Q:You can launch the TC console version 3.1 right?

A: Yes

Q:Did you try with TCNC4.1?

A: download in process :-)

Be ready

Re: C90 + TC Console

For all  4.1.0,4.1.1,4.1.2 same error.

Screenshot attached

Be ready
Cisco Employee

Re: C90 + TC Console

Hi,

Is http turn on?

Sent from Cisco Technical Support iPhone App

Re: C90 + TC Console

Is http turn on?

Yes

Be ready
Beginner

Re: C90 + TC Console

Hi guys,

Link to developer.tandberg.com has been broken.

Could anybody to attach here latest version of TC Console. And version 3.1 does not work with my win7

Thanks in advance,

Enthusiast

Re: C90 + TC Console

Hi Ruslan,

try the link below

http://developer.cisco.com/web/telepresence-developer/tools/integrators/tc-console

let me know if that helps

Thanks

Ravi Kr

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