call problem with video ip phones

[rashmi.kumari]

Hi Everyone,

We have a video infrastructure where

1)vcs control x7.1

2)cucm

3)sme session manager edition

call flow between endpoints

video endpoint->vcs control->cucm zone->cisco session manager edition->cucm->cisco iphones

problem facing

1)while calling to video ip phones from video endpoint ,it not showing the E.164 no(caller ID)

2)audio/video not received while calling video ip phones from video endpoint

attached are the logs of vcs xstat and vcs xconfig

[Alok Jaiswal]

Rashmi,

if you have added the endpoints to the TMS then from the TMS you can modify the H.323 ID of the endpoints.

So that would be a easy process to do it as everything has to be changed from single portal, however still there won't be anything doing it in bulk.

Thanks

Alok

[rashmi.kumari]

Hi Alok,

Thanks for the solution.

can we change the endpoints H.323 id in TMS by going

system>navigator>settings>view setting>call settings>h.323id

[Alok Jaiswal]

Rashmi,

i am hoping with settings you mean to say endpoint settings ??correct...

yes going in endpoint settings and changing the h.323 id will work.

cheers

Alok

[rashmi.kumari]

Alok.

Thanks for your help and support.

[Alok Jaiswal · Accepted solution]

Rashmi,

no problem. if possible mark the thread as answered

thanks

Alok