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angeleye20
Beginner

Calling into VCS Express and SRV records

Having a problem setting up DNS SRV records.

I have my internal call routing set up and workig correctly, and Jabber will register remotely just fine.

I can make calls outbound without issue, but when I try to call inbound, the call drops immediately.

I'm checking the call logs and no calls are hitting the VCSe.

I have a sip domain like this   tele.mydoman.com

here are what my srv records look like

_h323cs._tcp.mydomain.com      service = 10 10 1720 tele.mydomain.com.

Is this what they should look like to complete a call?

_h323cs._tcp.tele.mydomain.com      service = 10 10 1720 tele.mydomain.com.  (What it should be?)

FYI --- I am able to hit the VCSe with @ip and @mydomain.com,  just not with tele.mydomain.com.

Any help would be appreciated.  The VCS deployment guide isn't particularly clear on this issue.

Chris

3 REPLIES 3
awinter2
Rising star

Chris,

if you want remote users to call you at 'alias@tele.mydomain.com', you will have to create the appropriate SRV records on this domain, for instance

_sips._tcp.tele.mydomain.com

_sip._tcp.telemydomain.com

_h323ls._udp.tele.mydomain.com

_h323cs._tcp.tele.mydomain.com

These SRV records should point to the DNS A record of your Expressway.

Thanks,

That clears it up.

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