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Can I upgrade an expressway VCS with serial number 52A2XXXX?

egalvan011
Level 1
Level 1

Considering the following information:

Sin título.jpg

Thanks

3 Replies 3

Mohammed Khan
Cisco Employee
Cisco Employee

per the release note(link below), page 4

 

https://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/vcs/release_note/Cisco-VCS-Release-Note-X8-8.pdf

Based on your Serial Number the highest version that you can use on your server is X8.8.2.

Screen Shot 2018-07-16 at 9.15.08 PM.png

 

HTH,

Regards,

Mohammed Noor

Wayne DeNardi
VIP Alumni
VIP Alumni

It depends on what software release you want to upgrade to.

As per the release notes, a VCS with a 52A2xxxx serial number can only run up to software release X8.8.2.  If that's as far as you want to run, then, yes, you can upgrade.

If you want to run a more recent software release, then you cannot do so on that old hardware, and your best bet would be to consider migrating from the hardware appliance to a Virtual Machine.  There is a $0 SKU you can purchase (R-VMVCS-E-M-K9) to enable you to migrate your licencing from the physical appliance to a virtual assuming you have the capability to run the VCS-E on some other existing VM infrastructure.

Wayne

Please remember to mark helpful responses and to set your question as answered if appropriate.

Thank you very much, the information was useful