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Beginner

Can we reset TX1300 to factory default without CUCM?

Quick check everyone,

presently we don’t have CUCM local and currently codec itself is unreachable from network, can we still proceed to factory reset cts standalone from cli without networking connectivity and without communication to cucm?

Thanks and to hear from you soon.....

kpiao

 

2 REPLIES 2
Beginner

Yes you can, You can do this

Yes you can, You can do this via the CLI or via the Web GUI

Tyler Documentation here is perfect for the scenario: https://supportforums.cisco.com/document/118741/factory-reset-cts-endpoint

If you don't have the ability to get to the Web Gui but have CLI Access the following command works on CTS/TX Systems on 1.6 or higher 


"utils system factory reset"

 

Hopefully this helps.

 

Rich

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Beginner

Thanks so much Rich for the

Thanks so much Rich for the prompt reply *appreciated* :)

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