We have 20 or so MX200s/300s/EX90s in our environement.
We have VCS Control running 7.0.1.
All the endpoints are running TC5.1.2.
And we have an MCU 4501 running 4.3(2.18)
During an ad-hoc multiway call i have 3 - 4 endpoints in a single call. I can change the screen layout with the touchpanel (click the meeting on the bottom of the touchpanel, choose camera control, toggle the up/down and this switches the layout) but only 4 different layouts are available. How can i make other layouts available for the end user? As an admin i can log into the 4501 and choose from a wide array of layouts.
Is it possible to make all of these layouts available from just the touchpanel for our end users? Is there an easier way for the end user to change the layout from the touchpanel?
I am setting up a bulk update in CUCM to add jabber phones to all my deskphone users. I have a bat phone template I adapted from one I made for desk phones and I have a user template for use with "Update Users - Custom File". I have used the users t...
Hi community, maybe someone has already experienced this issue. When using conference now you define a number which triggers an IVR prompt where you can setup your meetings. I the ani is associated with an active SNR number the IVR script won't let t...
I need to get 100 VCS-C traversal and 200 VCS-E traversal calls VM servers running 12.5. I am also trying to convert my old VCS licenses fromVCSC/E. Can't find any reliable guide on CCO about licenses, and conversion of old licenses....
I'm want to video conference from a Cisco Web Room Kit Pro end point to Virtual Webex and have my customers be able to view/collaborate via Microsoft Teams. What licenses would be required to make this happen?
I am new to UCCX and was just asked to change the queue. Need help designing the new queue. Existing queue:Has 6 agents and all part of the same group. New queue requirements: - Split them into two groups (Group 1 and Group 2)- Put IVR in t...