Change Virtual telepresence server background image

[oilyas]

Hi Gents,

Is it possible to change the default telepresence server background image . I got a customer who want to add there logo on the background image. I cant find any doc that explains the process. Any help please

[Patrick Sparkman · Accepted solution]

That is an MCU, not a TelePresence Server by the way.

You can change the logo or banner as it's called, noted by the red box in your image, but you can't change the background itself.  The banner is associated with the MCU auto attendant, take a look a the "Adding a custom auto attendant banner" section of the MCU Help Guide on pg 111 for instructions on how to customize it.

[Christian Neidl]

Hello,

I have this problem, too. But instead of Oilyas i really have a Telepresence Server and Conductor. Is it possible to change the background picture there?

Christian

[oilyas]

Hi Christian,

You cant change the background image on TP server.

The only option available is on MCU Auto Attendat.

Thanks

[jbburks]

I would like to do this also. If that's added as a feature, hopefully someone will post here.

[Patrick Sparkman]

Coming in the next TelePresence Server release it's possible to change the background image of the lobby screen where you enter the conference PIN.  Not to be mistaken by an auto attendant, as the TelePresence Server doesn't have an auto attendant feature unlike the MCU series.  Suggest you contact your account manager for more details.