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Beginner

Check if TMS phonebook is reachable from codec

Hi all,

I'm starting a new telepresence setup. I have problems with the phonebooks. Seems that codec are not even trying to search the TMS phonebook.

How can I check if the codec is configured to query the TMS phonebook?

In "Advanced Configuration -> Phonebook Server 1" ID is set to default, Type to TMS and URL to http://<TMS IP>/tms/public/external/phonebook/phonebookservice.asmx

When the users press the phonebook key in the remote, nothing us shown, only My Contacts.

Thanks

Regards

16 REPLIES 16
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Found it!

The culprit was the wan optimization device. Made a pass-through rule with destination the TMS and bingo!

Now it is working fine.

Thanks again!

Highlighted

Great!  Glad to hear you've got it working.

As your devices are on TC5.1.x, you may be interested in this:

http://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20130619-tpc.

It's recommended that you upgrade to at least the TC6.1 version.  The latest available is TC7.0.1.


Wayne
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Please remember to rate responses and to mark your question as answered if appropriate.

Wayne
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Please remember to rate responses and to mark your question as answered if appropriate.