Cisco C40 presentation

[Peter Hubben]

Hi,

I have a question about the Cisco C40.

Setup is:

Multiple 50" led tv.

Cisco C40

Current situation when in connection and presentation.

First screen, presentation and far-end & near-end small.

Second screen, only presentation

Desired situation.

First screen, only far-end (full screen)

Second screen, only presentation (full screen)

I can't see the option in the C40. Upgrade to the newest software doesn't help.

Has someone an idea?

Thanks!

Greetings,

Peter

[mubakhta]

Hi Peter,

My name is Mubashshir and I am from the Telepresence Support Team. Basically you will need to setup monitor configuration on the codec and the layouts and you should be able to achieve this setting.

Here are the required commands :

xConfiguration Video Monitors: DualPresentationOnly

xConfiguration Video Layout LocalLayoutFamily: PresentationLargeSpeaker

xConfiguration Video Layout RemoteLayoutFamily: PresentationLargeSpeaker

xConfiguration Video Output HDMI 1 MonitorRole: First

xConfiguration Video Output DVI 2 MonitorRole: Second

Please try this and share the results.

Please rate the answer using the stars below this post.

Regards,

Mubashshir Akhtar

[Jens Didriksen]

Edit: Mubashshir beat me

I assume you have DualDisplay option installed, but have you configured the monitor role to what you want to do;?

I use the following:

Web GUI:

Advanced Configuration/Video/Output:

DVI 2: Monitor Role:First/Second/PresentationOnly - set to "PresentationOnly"

HDMI 1Monitor Role: First/Second/PresentationOnly - set to "First"

Works for me

/jens

[mubakhta]

Jens :-)

Between the name is Mubashshir.

[Jens Didriksen]

Ooops, my apologies Mubashshir

/jens

[Peter Hubben]

Hi Jens,

Thanks for your answer.

What do you mean with DualDisplay option installed?

I didn't install something extra between the new C40 software.

Greetings,

Peter

[mubakhta]

Hi Peter,

Its not a software, its actually a license which is installed. Can you login to the Web GUI and then paste the output under the Installed Options.

It should look something like this :

Installed options:

NaturalPresenter, MultiSite, PremiumResolution

Regards,

Mubashshir Akhtar

[Jens Didriksen]

He-he-he, beaten to it again.

The unit would most probably have been purchased with this option, which may or may not have been pre-installed prior to delivery.

Web GUI: Diagnostics/System Information - you see something like

Installed options: NaturalPresenter, MultiSite, PremiumResolution, DualDisplay

/jens

[Peter Hubben]

Damm you two are fast!

Installed options: NaturalPresenter

NaturalPresenter is the only option.

Greetings,

Peter

[Jens Didriksen]

Contact your Cisco rep and order a dualdisplay license key.

/jens

[Peter Hubben]

Okay! Thnx!

I will keep updating when i have the license installed.

Greetings,

Peter

[Jens Didriksen]

Don't forget to turn on dualdisplays when you get it

Good idea to take a look at the admin guide as well:

http://www.cisco.com/en/US/partner/products/ps11422/prod_maintenance_guides_list.html

/jens

[Peter Hubben]

Thanks al for helping me.

I have the license and turn on the dualdisplay

Everything is okay now.

Greetings,

Peter

[Jens Didriksen · Accepted solution]

Excellent

Please mark this question as "answered" as it'll otherwise just sit here with "This Question is Not Answered".

Thanks/cheers

/jens