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Beginner

Cisco CMS recorder change resolution or file format option possible or not?

Hi, 

 

We have a CMS 2.2.10 with recorder enabled but the user asked us if its possible to change the resolution of the recording (lower) to generate a smaller mp4 file. I have read documentation but never found information about changing this, I think is not possible but could you help me to confirm this?

 

A workaround option is to implement a software app in the windows server where the files are stored but want to confirm if there is another native way to do it. 

 

Thanks in advance for your help, 

 

Best regards, 

 

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Cisco Employee

Re: Cisco CMS recorder change resolution or file format option possible or not?

AFAIK you cannot do this natively. For resolution, there is an enhancement opened already. For file format, you can submit a PER through your AM.
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvf89932/?reffering_site=dumpcr

Nipun Singh Raghav
"We cannot solve our problems with the same thinking we used when we created them"

View solution in original post

1 REPLY 1
Highlighted
Cisco Employee

Re: Cisco CMS recorder change resolution or file format option possible or not?

AFAIK you cannot do this natively. For resolution, there is an enhancement opened already. For file format, you can submit a PER through your AM.
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvf89932/?reffering_site=dumpcr

Nipun Singh Raghav
"We cannot solve our problems with the same thinking we used when we created them"

View solution in original post

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