08-28-2013 10:03 PM - edited 03-18-2019 01:42 AM
Dear friend.
I have problem with my Codec C20. Can anybody tell me the reason of this issue.
My device reboot after the main menu appeared several times when I powered on. . .
When I power on the system without Camera, it run normally. I can do everything (set ip by remote, access to web, ...).
But it reboot immediately after I plugged in Camera.
As my experience, maybe the power is not enough? Do you have any ideas?
P/S: This Codec was sent to me after I request RMA to replace an old failure
Vinh Phan
08-28-2013 10:28 PM
Hi Tien,
Make sure you use correct PSU :PSU-12VDC-70W=, This PSU is diffrent from MXP .
If you use MXP PSU then problem what you facing can be happen .
Kind regards,
Dharmmesh
08-28-2013 11:38 PM
Dear Dharmesh Nandoria
We change only the codec, not change any accessory.
Vinh Phan
08-29-2013 12:48 AM
Hi Tien,
What was issue with previous coec ?
You can try following .
1. swap C 20 PSU with known working one .
or
2 . Connect external PSU to camera ( MXP PSU will work )
is codec is working with this option .
Kind regards,
Dharmmesh
08-29-2013 01:01 AM
The previous have problem with power. We can't power it on.
Vinh Phan
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