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Cisco Jabber video Not working

Sushant Sharma
Level 1
Level 1

cisco jabber internal --- EX 90----- video not working
cisco ip phone 9971-----EX90--------Video Not working

dx 70 -Ex90------ Video working

Audio is working fine on all the devices

Both cisco jabber and DX 70 in same device pool, Both are registerd to cucm

EX 90 is registerd to VCS control.

Please help me on this ...

3 Replies 3

Aditya Gupta
Cisco Employee
Cisco Employee

is your video call between jabber/9971 and dx 70 working ?

 

 

Regards

aditya

 

Thanks for Help

Issue was resolved actually MTP was enabled in Dx 70 .

Wayne DeNardi
VIP Alumni
VIP Alumni

Does it work if you register your EX90 to your CUCM?

if so, there could be an issue with your trunk between the CUCM and the VCS, or with your firewalls or network in between the devices (things like packet inspection, blocked ports, WAAS, ect can all have an impact).

Note: This discussion would be better placed in the TelePresence section of the forums where these devices are more actively discussed than in the Video Over IP section you have posted in.  I suggest that if the replies you have here have not helped you track down the cause of your issue, that you move your discussion over there to gain visibility by those of us who specialise in there devices.

Wayne

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