We have a CMS v2.2.8 installation with several spaces protected by PIN. The PIN input timeout is so fast that most users cannot make it in when dialing the space for the first 4 to 5 times, especially when dialing from a Webex Board. Therefore we need to set a longer timeout.
Most CMS config parameters can only be set via the REST API, so I dug a little in the related reference guide here:
and found the possibility to set the value of /callProfile/passcodeTimeout.
My issue here is that I'm not able to set that parameter, either by creating a new callProfile or by trying to modify an existing one.
API access is working correctly and I can successfully create and delete callProfile notes using the POST and DELETE methods.
When I create a new callProfile with these parameters:
I get a callProfile of:
Anyone having luck with this?
States that the passcode input timeout is 60 seconds but we are experiencing a definitely smaller timeout. I'm puzzled.