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cisco room kit pro warranty - extension

adeebtaqui
Level 4
Level 4

Greetings to All,

 

As per datasheet , cisco room kit pro warranty is limited to 90 days. My customer wants 2 years warranty extension. Is there any way to get extension of warranty to 2 years? Can we buy smartnet subscription of 2 years to extend warranty to 2 years?

1 Reply 1

Wayne DeNardi
VIP Alumni
VIP Alumni

Yes, purchasing Smartnet (or equivalent) is the best way to extend the warranty, as well as getting you other benefits such as access to the TAC for advanced troubleshooting and the ability to download and install newer software releases (which include bug fixes, security fixes, etc) to keep your device up to date.

Wayne

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