Cisco SX20 and Touch Device 10"

[ivansalazar]

Hi,

I would like to know if the Touch Device 10" (CTS-CTRL-DV10=) is now supported on SX20. 

Regards,

Ivan

[adawa · Accepted solution]

Hello, Ivan. 

The Cisco SX20 should support the Touch Device 10. Check this link for a reference:

http://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/telepresence-sx20-quick-set/data_sheet_c78-688342.html

By the way, is this for your existing SX20 and Touch 10?

Let me know if you have other concerns or e-mail (adawa@cisco.com) me directly. Kind regards. 

[ivansalazar]

Thaks a lot,

We have the SX20 but we want to order the Touch Device 10 as a spare.

Are there any Software considerations ?

Regards,

Ivan

[Patrick Sparkman · Accepted solution]

Probably going to be TC7.2 onward, as it provides network pairing support for the Touch 10".  See the TC7 Release Notes, on pg 22.

[ivansalazar]

Thanks Patrick!!

[adawa]

Hello, Ivan. 

Yes, as Patrick also mentioned, you need to have at least TC7.2.0 to support Touch 10. Check Patrick's link for reference as well. Let me know if you have other concerns. 

[ivansalazar]

Awesome,

Thanks a lot! With that and the documentantion I think we are done.

Regards,

Ivan