I have Cisco SX20 , MCU 5310 and Polycom HDX6000. So, they can join to conference in the MCU. When I initiate first to share content from Polycom endpoint, it does not appear in SX20 display. However, If I share content from SX20, the Polycom works properly.
Any ideas for me?
How have you got your MCU configured for Content?
On the MCU, under Settings, Content, what do you have the settings there set to?
And in your specific Conference on the MCU, how do you have that configured for Content
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Thanks for your reply,
In the content and Conference parametter , I set:
|Display content in normal video channel||: Enabled|
|Video fast update request filtering||: Enabled|
|Automatic content handover||: Enabled|
|Content mode||: Transcoder|
|Outgoing transcoded codec||:Automatic|
|Content contribution from endpoints||: Enable|
|Outgoing transcoded resolutions||: Allow all resolution|
|Minimum outgoing bit rate||:no minimum|
|Preferred minimum passthrough resolution|
I tested one more case. The Cisco Sx20, Polycom HDX6000 and Jabber client join in together a conference. When the Polycom shares content, it automatically appear in the Jabber's Screen. However, the Cisco SX20 doen't show any content.
I've had a different issue with Cisco/Polycom interoperability with content sharing that was solved by upgrading the Polycom endpoint to the latest version of software. It may or may not assist in your case but it's certainly worth a try.
The latest Polycom update for the HDX devices (version 3.1.12) contains many fixes around content compatibility with Cisco endpoints.
See Pages 11 and 12 of Polycom HDX Version 3.1.12 Release Notes.