05-18-2015 02:54 AM - edited 03-18-2019 04:29 AM
Hi all,
I have a question, i have the following device:
- SX20 set
- EX60 with touch controller
May i know can the EX60 be deploy in a SX20 enviroment? as both of them as call features i don't know if it will conflict or not as i have limited knowledge on Voice and Video. If the device can be integrate, may i request a deployment guide, configuration guide on these? Thanks alot!
Solved! Go to Solution.
05-18-2015 08:19 PM
If your devices are not connected to any call control (VCS or CUCM), do a search for SX20 Standalone in the forums - there are many threads which describe what settings you need to configure. Do the same configuration on both the SX and the EX. Once done, you should be able to call the IP address of one from the other.
Wayne
--
Please remember to rate responses and to mark your question as answered if appropriate.
05-18-2015 09:54 PM
Try booting it without the touch panel connected. If that doesn't work, you can try a factory reset. See factory-reset-ex60ex90-tc51-onwards - this also includes the instructions for a pre TC5.1 software device in one of the followup posts, so unless you know what software version you're running, you may need to try both ways.
Wayne
--
Please remember to rate responses and to mark your question as answered if appropriate.
05-18-2015 03:56 AM
Suggest you take a look at the admin guides, SX20; http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/quick-set-sx20/tc7/administration-guide/sx20-quickset-administrator-guide-tc73.pdf
End-user guide: http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/ex-series/tc7/user-guide/ex60-ex90-user-guide-tc73.pdf
Both are H.323 and SIP videococnferencing systems, so yes, they can talk to each other - how you make calls depends on your deployment, i.e, call control such as CUCM or VCS in the mix or stand-alone.
/jens
Pease rate replies and mark question(s) as "answered" if applicable.
05-18-2015 07:56 PM
Hi,
What do i need to set other than IP address? how do i define whether i need to configure SIP or H.323?
05-18-2015 08:19 PM
If your devices are not connected to any call control (VCS or CUCM), do a search for SX20 Standalone in the forums - there are many threads which describe what settings you need to configure. Do the same configuration on both the SX and the EX. Once done, you should be able to call the IP address of one from the other.
Wayne
--
Please remember to rate responses and to mark your question as answered if appropriate.
05-18-2015 09:23 PM
Hi,
Thanks, one more thing my EX60 device boot up stuck at connecting screen, and the led is flashing red light. May i know why is it like that?
05-18-2015 09:54 PM
Try booting it without the touch panel connected. If that doesn't work, you can try a factory reset. See factory-reset-ex60ex90-tc51-onwards - this also includes the instructions for a pre TC5.1 software device in one of the followup posts, so unless you know what software version you're running, you may need to try both ways.
Wayne
--
Please remember to rate responses and to mark your question as answered if appropriate.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: