Hello Team,
I need your help regarding WebEx Cloud Video Interop (CVI) intermittently call disconnecting issue.
We refer following deployment & roadmap docs to run this CVI solution
1. https://www.cisco.com/c/en/us/solutions/collateral/collaboration/webex-teams/at-a-glance-c45-743982.html
2. https://help.webex.com/en-us/nffx8kj/Deploy-the-Cisco-Webex-Video-Integration-for-Microsoft-Teams
3. https://www.cisco.com/c/dam/m/cs_cz/training-events/webinars/tech-club-webinars/2020-08-17-techclub-collab-min.pdf
4. https://help.webex.com/en-us/nxz79m5/Add-Verify-and-Claim-Domains
5. https://help.webex.com/en-us/notkgfab/Configure-Expressway-for-Mutual-TLS-Authentication#id_133282
6. https://docs.microsoft.com/en-us/microsoftteams/cloud-video-interop
*Current Call flow:
VC endpoints -> CUCM --> Expressway C -> Expressway E --> Firewall -->Internet ---> WebEx Cloud.
++ We don't have any issue with normal WebEx Call, Zoom Call, Bluejeans call and MS Teams call.
++ only issue with the WebEx CVI.
++ All VC endpoints are belong to Cisco WebEx Series, Telepresence Series and etc.
++ This is pure on premise setup.
++ We installed WebEx CVI licenses on Control Hub.
++ Domain Verification also done.
++ Installed Quovadis Root CA Cert on Expressway E node.
++ Now, we are not considering OBTP feature for this setup. So, we not installed WebEx Edge for device and WebEx Device connector as well.
++ in our setup, there is no any cloud register and cloud aware VC endpoints.
Any comments and suggestion will be appreciated & helpful for me
Thanks
Navnath