08-08-2018 09:35 AM - edited 03-18-2019 02:17 PM
I have TMS 15.2.1 and I would like to build out a new virtual server and do a clean install of 15.7 with a new clean database. I don't know how to go about getting new release keys and option keys.
Thanks
08-08-2018 09:37 AM
Do you have an existing server? If so, you should be able to provide the old release key along with the new server serial number to Cisco licensing and ask them to rehost it.
HTH,
Cliff
08-08-2018 09:40 AM
I do have the current key from when I did the 15.2.1 install. Do I just call into support and give them the serial number once I have the new install up and running?
08-08-2018 10:03 AM
08-08-2018 10:09 AM
You can use the keys you have, option/license keys don't change from version to version and the release key only changes on major releases, so your release key will work for anything that's 15.x.
You should be good to go.
08-08-2018 10:16 AM
That applies to a clean install on a new server as well?
08-08-2018 10:17 AM
08-08-2018 10:20 AM
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: