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CMS 2.6 WebRTC - Joining meeting failed

Dear All,

 

CMS 2.6 ,Single combined deployment with expressway for external access

 

Join meeting working from CMA app ,In WebRTC i get joining meeting failed error

 

Diagnostic logs from WebRTC:

------------------------------------

Client version 2.6.1 (webclient2.102.3ddd0a5fc1)
Session debug

Guid: de00fbcf-4d58-4c26-83a2-602f2bdbb0f4
Guest: 0
Jid: "mohd@mydomain.com"
State: 1
Logon response: 1
XMPP logon: 1701228ms ago
XMPP connected: 1701139ms ago
XMPP never disconnected
Model: 7FAA3000BC70
Model connected 1
Model disconnected 0

pending:0
last processed pending:958426ms ago
last processed pending line:3006


TURN configuration debug
Ever signalled by core: yes
Valid: yes
Num TURN servers: 1
00. GUID: d73d8d79-5d11-49e9-a68b-2237f3f7fd33
address: 92.13.17.210
server address: 10.21.61.21
port: 3478
Chosen: yes
Address: 92.13.17.210
Port: 3478
Chooser 56107CF19600
last processed 369ms ago
bestLastSignalled 00000000-0000-0000-0000-000000000000
never signalled chosen
Turn chooser debug
Num DNS states:1
00. d73d8d79-5d11-49e9-a68b-2237f3f7fd33
turn : 1
ms-edge : 0
acano : 1
hostname : 92.13.17.210
port : 3478
Num TURN servers monitored:1
00. 92.13.17.210:3478
reachable: 0
STUN response : never received
Chooser 7FAA7001A5C0
last processed 363ms ago
bestLastSignalled d73d8d79-5d11-49e9-a68b-2237f3f7fd33
signalled chosen 1700777ms ago
Turn chooser debug
Num DNS states:1
00. d73d8d79-5d11-49e9-a68b-2237f3f7fd33
turn : 1
ms-edge : 0
acano : 1
hostname : 10.21.61.21
port : 3478
Num TURN servers monitored:1
00. 10.21.61.21:3478
reachable: 1
STUN response : 374ms ago
RTT estimate: 58ms


extendedStreamPresenting : 0

 

 

=== Model info ==================================
Model debug
Last signalled changes to observers: 973427ms ago
m_user_models : 56107CF3AA90 debug:
Unprocessed events 0
Num contacts: 2
Num calls: 1; in call list 1
Num cospaces: 1; in cospace list 1
Num endpoints: 0; in recent endpoint list 0; in proximity endpoint list 0
Canary: 0x12345678
Management server: meeting.mydomain.com
Server status http://acano.com/management/meeting.mydomain.com@pubsub.mydomain.com
Currently logged in clients:
32534db08d76d820 : presence 4 services 1b
eadc5bb8783fcef6 (this) : presence 4 services 1b

Model 7FAA70005170: CONTACT_LIST (refs:1)
Model Object GUID bf358c81-1c1b-4699-bca4-17538789b4ae
Unprocessed events 0
Num contacts 0
Model 56107CF08360: CONTACT_LIST (refs:1)
Model Object GUID 7855abb6-2b9c-46fc-9c97-90ae985a24c6
Unprocessed events 0
Num contacts 0
Model 56107CF12960: LOCAL_VIDEO_SOURCE (refs:1)
Model Object GUID 2ff99975-5092-454d-97b0-64e7d28f2818
Unprocessed events 0
dummySource
Model 7FAA70024050: CONTACT (refs:1)
Model Object GUID 85522ee1-ebfc-4134-be89-f542d75c06b3
Unprocessed events 0
Name: mydomain.com
First name:
Last name:
Display name:
Directory key:
List users: 0
Call participation users: 0
Cospace memberships: 0
xmpp:mydomain.com from source 1
Presence: 0
ClientType: 0
Using initials SC for user picture
Model 7FAA7001E440: ENDPOINT_LIST (refs:1)
Model Object GUID 82d7d3a0-42cf-47c6-bea4-0a12503d2774
Unprocessed events 0
Num entries 0
Model 56107CF0CA00: ENDPOINT_LIST (refs:1)
Model Object GUID e424603a-2bfc-4c6f-9e3d-9f94efcf8bfe
Unprocessed events 0
Num entries 0
Model 7FAA7001A110: CALL_LIST (refs:1)
Model Object GUID 1ed89b4b-e1c6-4c60-a793-393293d3026b
Unprocessed events 0
7FAA682B9750
Model 7FAA700294A0: CONTACT (refs:2)
Model Object GUID 6ea7828b-a27c-4c80-8b67-39c9a8d4fb22
Unprocessed events 0
Local contact
Name: muhamed
First name:
Last name:
Display name: muhamed
Directory key:
List users: 0
Call participation users: 0
Cospace memberships: 1
xmpp:mohd@mydomain.com from source 11
Presence: 0
ClientType: 0
Using initials RM for user picture
Model 56107CF0FC30: COSPACE_LIST (refs:1)
Model Object GUID b1a3a02a-6e89-479b-aa12-28b3febeb616
Unprocessed events 0
Num entries 1
Model 56107CF0B730: LOCAL_VIDEO_SOURCE_LIST (refs:1)
Model Object GUID d27bcfcb-3520-48d2-ad12-7711fd6692f0
Unprocessed events 0
Model 7FAA682B9750: CALL (refs:1)
Model Object GUID 992ed667-35c3-49d5-b992-ec6d1022bb1f
Unprocessed events 0
Configured guid: f87edff2-440c-40d8-955b-50b4ae8d8858
Active guid: a576bc05-59f2-4184-aeca-79d6297d5bcd
muhamed Space
Active
Server call
Part of cospace 7FAA682AC2F0
Instance guid: 6aa353fb-6e26-49d9-845b-c1c8d3289b49
Custom invite not attempted
Conference will continue after leaving
Locked
Model 7FAA683BB750: PARTICIPANT_LIST (refs:1)
Model Object GUID ecf29b5a-2277-44bf-8c1e-a371da8b1660
Unprocessed events 0
Instance GUID 6aa353fb-6e26-49d9-845b-c1c8d3289b49
Active participants 0
Invited participants 0
Known participants 0
Call 7FAA682B9750
Model 7FAA682AC2F0: COSPACE (refs:3)
Model Object GUID dc39f950-f754-487f-ba67-5ac2d14c6a03
Unprocessed events 0
Name: muhamed Space
Guid: 65c6616d-16e5-4bdc-be2c-09eb3f27039c
Pubsub server: pubsub.mydomain.com
Member
Last message timestamp: 1564325513
Explicit space
State: 3
Members: 1 (notified 1)
On list
Member list 7FAA54003F90
Calls 1
Permissions:
Destroy 0
Rename 0
Change URI 0
Change Number 0
Change passcode 1
Change guest access 1
Add/remove 1
Remove self 0
Post messages 1
Model 7FAA682C6010: MESSAGE_BOARD (refs:2)
Model Object GUID bb07dffe-da85-46ec-8b64-bd6660d3d9a5
Unprocessed events 0
Cospace 7FAA682AC2F0
Cospace wall object 0
Last seen index: 0
0 messages cached Can send messages: 0
Can delete my messages: 0
Can delete all messages: 1
Model 7FAA682C6290: MY_ACTIVITY (refs:2)
Model Object GUID fc5ba647-d5ee-42ce-8d18-a5f56ba3ab67
Unprocessed events 0
Cospace 7FAA682AC2F0
16 items
Model 7FAA683CCE50: COSPACE_ACTIVITY_FEED (refs:1)
Model Object GUID d8800262-7806-4b12-9efe-f0df120058b7
Unprocessed events 0
Cospace 7FAA682AC2F0
Last seen index: 0
16 messages
Model 7FAA683FE030: COSPACE_MEMBER (refs:1)
Model Object GUID 773ab507-a99a-4513-8832-42fcd0f0d2de
Unprocessed events 0
Contact 7FAA700294A0
CoSpace 7FAA682AC2F0
Name: muhamed

 


=== End model info ==============================


=== Media sessions info =========================
Num media sessions 0; num changes objects 0

=== End media session info ======================


=== XMPP info ===================================
Connected to 10.24.106.56

=== End XMPP info ===============================


=== Network interfaces ==========================
Adapter lo
Flags: 10049
-

Adapter sit0
Flags: 80
-

Adapter eth0
Flags: 11043
-

Adapter lo
Flags: 10049
127.0.0.1

Adapter eth0
Flags: 11043
203.0.113.3

Adapter lo
Flags: 10049
::1

Adapter eth0
Flags: 11043
fe80::42:cbff:fe00:7103


=== End network interfaces ======================


=== Client Diagnostics ==========================
Joining meeting failed


Detected Browser: chrome, version 65.0.3325

=== Browser logs ==========================
"----- creating RTCPeerConnection (sdp_type=%s) -----""CHROME"
"updateWebRtcConnection() failed: "{}
"----- creating RTCPeerConnection (sdp_type=%s) -----""CHROME"
"updateWebRtcConnection() failed: "{}
"----- creating RTCPeerConnection (sdp_type=%s) -----""CHROME"
"updateWebRtcConnection() failed: "{}
"----- creating RTCPeerConnection (sdp_type=%s) -----""CHROME"
"updateWebRtcConnection() failed: "{}
"Could not access local media: ""NotReadableError"
"----- creating RTCPeerConnection (sdp_type=%s) -----""CHROME"
"updateWebRtcConnection() failed: "{}
"----- creating RTCPeerConnection (sdp_type=%s) -----""CHROME"
"updateWebRtcConnection() failed: "{}
=== End Client Diagnostics ==========================

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