I have the following issue with a CMS3.1 new deployment. My issue is: I cannot get C2W connection working.
Here is the configuration:
Listening interfaces : a
Preferred interface : none
Key file : webAdmin.key
Certificate file : webAdmin.crt
Address : none
CA Bundle file : company-AD01-CA.cer
C2W trusted certs : webbridge3.crt
Callbridge cluster trusted certs : none
Enabled : true
HTTPS listening ports and interfaces : a:443
HTTPS Key file : webbridge3.key
HTTPS Full chain certificate file : webbridge3.crt
HTTP redirect : Enabled, Port:80
C2W listening ports and interfaces : a:9999
C2W Key file : webbridge3.key
C2W Full chain certificate file : webbridge3.crt
C2W Trust bundle : webAdmin.crt
Beta options : none
webAdmin.crt corresponds to cms.company.local FQDN and is signed with company CA
webbridge3.crt corresponds to meeting.company.com FDQN and is signed by public CA
On the CMS GUI, the following is configured: (I removed the actual ID from ouput)
In the CMS logs, I have the following error/warning each time I restart the callbridge service:
|2020-12-29||14:58:08.792||Info||WB3Cmgr: Started C2W service|
|2020-12-29||14:58:08.792||Error||WB3Cmgr: Could not find connection to update webbridge3 info|
|2020-12-29||14:58:08.792||Info||C2W: New webbridge3 <webbridge3 ID> registered|
|2020-12-29||14:58:08.794||Info||database sync operation complete (5)|
|2020-12-29||14:58:08.805||Info||WB3Cmgr: Could not find connection id for registration(<webbridge3 ID>) when trying to send configuration|
|2020-12-29||14:58:08.813||Warning||C2W connection to web bridge <webbridge3 ID>: connection failure|
When I open a web browser (either from LAN or from outside via Expressways) to https://meeting.company.com, the CMS is reachable but I have an error message "System is currently unavailable. Please try again later".
I guess something might not be correct regarding the callbridge and webbridge3 certificates trust relationship configuration but I cannot find out what is wrong.
Thanks in advance for you help.
Solved! Go to Solution.
You are right, in fact you need to generate certificate for the callbridge using the Client and Web server template.
Thank you for your help!