cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1671
Views
5
Helpful
4
Replies

CMS 3.3 Scheduler to CallBridge C2W status down

Meddane
VIP
VIP

I configured correctly the scheduler with the appropriate certificates, but the scheduler status shows that the C2W connection to CallBridge is down, even if the C2W connection between the webbridge3 and CallBridge is Success.

 

I think the new component scheduler is still in beta feature?

Scheduler status.PNG

 

scheduler success.PNG

 

4 Replies 4

b.winter
VIP
VIP

Hi,

 

do you see any errors in the logs?

E.g. when you do "syslog follow" on CLI?

Yes, see below the syslog follow capture:

CMS Syslog.PNG

 

In which format did you add the webbridge via the API?

It should be in the format "c2w://<fqdn | IP>:<Port>"

 

Are the FQDN's / IP, that we see in the logs in the certificate of the webbridge?

For the FQDN's "join.lab.public", "meet.lab.public" and "join.lab.local" it looks like, they were added in the wrong format:

"https://<fqdn>",  instead of the format mentioned before "c2w://<fqdn>:<port>"

 

For the FQDN "hq-cms.lab.local" it could be a certificate problem: from the output "SSL problem"

 

Maybe you could turn on the "Webbridge connection tracing" in the GUI and get some more specific messages from there.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: