cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
1037
Views
0
Helpful
1
Replies
Highlighted
Participant

CMS DTMF scenarios

How can I achieve both of these scenarios simultaneously using Cisco CMS?

  • DTMF Tones using DTMF profiles configured via the API for Layout change, start-stop recording, etc.
  • Sending DTMF to external Audio/Video bridges/PBX's/IVRs e.g inputting Extensions, Inputing Bluejeans/ WebEx meeting IDs etc.

I guess it can be possible if DTMF profile is attached to specific outgoing Trunk? but does CMS support that?

 

I have already read this document but could not find my answer.

https://kb.acano.com/content/14/181/en/how-are-dtmf-tones-handled-on-the-cisco-meeting-server.html

1 REPLY 1
Highlighted
Beginner

I have this problem as well.