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Ibrahim Jamil
Frequent Contributor

CMS log file for multiple error's

Hi Guys

 

pls help me troubleshoot the below

============================================================

Nov 14 04:46:14 user.warning CMS host:server:  WARNING : web bridge link 1: name resolution for "cms.abc.com:445" failed
Nov 14 04:46:15 user.warning CMS host:server:  WARNING : web bridge link 1: name resolution for "cms.abc.com:445" failed
Nov 14 04:46:25 user.warning CMS host:server:  WARNING : web bridge link 1: name resolution for "cms.abc.com:445" failed
Nov 14 04:46:25 user.warning CMS host:server:  WARNING : web bridge link 1:

 

==============================================================

Nov 14 04:47:30 user.info CMS host:server:  INFO : handshake error 336151576 on incoming connection 17 from 192.168.168.168:48389 to 198.168.200.200:5061
Nov 14 04:47:32 user.info CMS host:server:  INFO : handshake error 336151576 on incoming connection 18 from 192.168.168.168:33011 to 198.168.200.200:5061

==============================================================

 

Nov 14 04:48:55 user.info CMS "webbridge":  INFO : [SESSIONS] ========================= connect!
Nov 14 04:48:55 user.info CMS "webbridge":  INFO : No DNS SRV records for _xmpp-client._tcp.abc.com
Nov 14 04:48:55 user.info CMS "webbridge":  INFO : XMPP connection dropped while session was live for reason 2
Nov 14 04:48:55 user.warning CMS "webbridge":  WARNING : [SESSIONS] Session test@abc.com: XMPP session disconnected: DNS error
Nov 14 04:48:55 user.info CMS "webbridge":  INFO : [SESSIONS] Session 6a860420-3bbd-472b-b79a-a6f41f27b0ba is pending destroy. Performing partial detach...

 

i have Added the below lines  to solve , but it didnt work :(

 

the INFO : No DNS SRV records for _xmpp-client._tcp.abc.com

dns add rr "_xmpp-server._tcp.cms.abc.com. 86400 IN SRV 0 0 5229 cms.abc.com."
dns add rr "_xmpp-client._tcp.cms.abc.com. 86400 IN SRV 0 0 5222 cms.abc.com."

 

thanks all

2 REPLIES 2

Do you have A" record configured to resolve the cms.abc.com.

dns add rr "cms.abc.com. IN A xxx.xxx.xxx.xxx"

Hi Mate

 

I solved it was SRV issue for xmpp-client

 

now i have the below issue opened in other trend , pls can u help

 

 

https://community.cisco.com/t5/telepresence-and-video/pls-confirm-the-below-in-order-to-let-cucm-secure-sip-trunk/td-p/3747332

 

 

thanks

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