CMS outbound calls from an space to other devices

[Juan Delgado Gutierrez]

Hello, 

We have integrated a CUCM, where VCF devices are registered, a TMS to book meetings and a CMS to provide spaces. 

When  we book a meeting, we want CMS to call VCF devices instead of waiting for them to join the meeting. We have configured outband rules on CMS to CUCM and activated ActiveControl feature on the SIP Profile configured in the CUCM-CMS trunk 

IT doesn't work. Which other steps are we missing?

Thanks.

[Juan Delgado Gutierrez]

IT doesn't work. Which other steps are we missing?

Thanks.

[PJMack]

Have you changed the meeting type in TMS from One Button to Push (the default) to automatic connect? Then also consider that unless you change the devices to auto answer, they will not connect unless someone is there to answer. 

[Anurag Srivastava1]

Hello,

Have you booked the meetings with automatic connect on TMS or OBTP?

Also whether the auto answer mode is on on endpoints?

If that is there can you collect the CMS sip debugs to see if the calls are being routed to CUCM or not?

If it is routed to CUCM what is the error with which CUCM is rejecting the calls?

One more thing have you applied inbound CSS on CMS trunk so that it can reach to endpoints?

Thanks

Please rate if it is helpful and mark as accepted solution if applicable.....

[Juan Delgado Gutierrez]

Thank you very much¡ 

It finally works although we are facing an unexpected behaviour since the call is inmediartly answered after a slight beep. I have tried to modify the "Auto Answer delay" service parameter without success. Moreover, all the calls are connected, is there a way to differentiate among types of calls? 

Thansk again

[Anurag Srivastava1]

Hello

What do you mean by  differentiate among types of calls?

Can you please explain a little bit more

Thanks

Please rate if it is helpful and mark as accepted solution if applicable...