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CMS WebRTC not sending/receiving video

srivatsan04
Level 1
Level 1

Hi,

I have CMS 2.3.1 and 2 client VMs installed with CMA. When i make call between CMAs, the call is connected and i receive video output. But, when i make call between CMA and WebRTC, the client which uses WebRTC is not sending/receiving any video. CMA to CMA works fine, only when i try CMA to WebRTC or WebRTC to WebRTC creates issue in video output. When i downgrade CMS to 2.2.11, the WebRTC client can send/receive video, which makes me sure that configurations and VM  does not seems to have any problem in video call. There is no error or warning log shown in CMS. I even tried deleting the cache in my browser and tried in incognito mode.

 

Is this a bug in CMS 2.3.1?

 

Note: I'm not using WebRTC proxy over Expressway in this scenario.

1 Accepted Solution

Accepted Solutions

srivatsan04
Level 1
Level 1

The issue is solved when I used Logitech camera for the VM where I was using WebRTC app.

View solution in original post

2 Replies 2

srivatsan04
Level 1
Level 1

The issue is solved when I used Logitech camera for the VM where I was using WebRTC app.

HI srivatsan,
How could you connect Logitech camera for the VM ? I will be very thankful for any help