CMS with CMA and WebRTC - ATT preventing video from working

ron.kauff · ‎12-07-2018

Hello,

We are in the midst of our migration from a Codian MCU to CMS 2.4.x. As we began testing, we noticed that CMA and WebRTC doesn't work on the ATT cellular network.

We would join a meeting without success. The "no one is sending video" message would come up and then disconnect the meeting session. When I try it from a Verizon device, it works great without a problem.

Is anyone else experiencing this? How did Cisco allow this to happen with such a large carrier?

When is this going to get fixed?

Thanks

Ron

ron.kauff · ‎12-14-2018

Hello,

CMS v2.5 was released the other day, and we upgraded with the promise of Safari support on OS. In other words, no need for the CMA.

It worked! We are able to connect to the Expressway/CMS via Safari on an iPad and even an iPhone. Obviously, the iPad experience is much better.

On another note, AT&T is no longer an issue when joining from Safari instead of the CMA.

Ron