We are working with a Lync Gateway VCS solution (B2BUA) and have calls working between Endpoints and Lync. We also have calls working from the Codian MCU to Lync. But calls from Lync to the MCU fail. The VCSC that the Codian is registered to shows "Unsupported Media Type" in the Search History.
Since the MCU does not have the encryption license key, we have defined a subzone on the VCSC that is set to "force encryption" and the MCU is in this subzone. Any ideas on what might be taking place here?
We currently have a static route on Lync for 'mcu.company.com' that routes to the Lync GW VCS. A search rule then sends calls to that domain to the VCSC. The routing seems to be working fine, as the call is hitting the MCU. The MCU is registered with SIP and 'mcu.company.com' for the domain.
we have recently announced a new Webex Events service with a best-in-class virtual event experience that is video-centric, intelligent, and simple to use.
Some highlights (features of new Webex Events that were not there with existing/c...
The purpose of this document is to present the different troubleshooting steps to take when some service from the Cisco IM & Presence Service Server have not started gracefully.
The States of a service
The IM&P ...
This event had place on Tuesday 20th, April 2021 at 10hrs PDT
What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to an overview of the components of the tool and the interface, attendees learned how to use ...
(view in My Videos)
Community Live- Tour of the Real-Time Monitoring Tool
(Live event - Tuesday, 20 April, 2021 at 10:00 am Pacific/ 1:00 pm Eastern / 7:00 pm Paris)
This event had place on Tuesday 20th, April 2021 at 10:00 hrs PDT
What is th...
Hello Admin Community!
I’m recruiting participants for an upcoming study looking at large meeting troubleshooting in Control Hub. If you’d like to participate, please fill out this quick, 2 min. survey. Thanks! https://www.surveymonkey.com/r/...