In recent weeks many of our Room Kit series end points have been experiencing issues sharing content in a video call. Our end points are cloud registered with WebEx and we call out to Zoom using their SIP URI. We have had no issues sharing content into Zoom calls for the past 2 years, but since the recent CE update we cannot share content. We can successfully display and playback content locally, but as soon as a call is initiated the sharing option stalls.
Has anyone else been experiencing this? Is there a new HDCP function in the recent upgrade that may be causing this? Unfortunately there isn't an HDCP setting in the Room Kit and Room Kit Mini GUI like there is with the Plus and Pro kits. Any help or advice would be great appreciated, thanks!
we have recently announced a new Webex Events service with a best-in-class virtual event experience that is video-centric, intelligent, and simple to use.
Some highlights (features of new Webex Events that were not there with existing/c...
The purpose of this document is to present the different troubleshooting steps to take when some service from the Cisco IM & Presence Service Server have not started gracefully.
The States of a service
The IM&P ...
This event had place on Tuesday 20th, April 2021 at 10hrs PDT
What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to an overview of the components of the tool and the interface, attendees learned how to use ...
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Community Live- Tour of the Real-Time Monitoring Tool
(Live event - Tuesday, 20 April, 2021 at 10:00 am Pacific/ 1:00 pm Eastern / 7:00 pm Paris)
This event had place on Tuesday 20th, April 2021 at 10:00 hrs PDT
What is th...
Hello Admin Community!
I’m recruiting participants for an upcoming study looking at large meeting troubleshooting in Control Hub. If you’d like to participate, please fill out this quick, 2 min. survey. Thanks! https://www.surveymonkey.com/r/...