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484
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10
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2
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Engager

corrupted tc5.1.5 tms download

Hi!

Just noticed that the TMS (13.2.1) tc5.15 look quite small.

Maybe worth for you to recheck:

wrong:

c:/Program Files/TANDBERG/TMS/wwwTMS/Public/Data/Software/

File:s52000tc5_1_5.pkg     53653 KB     25.11.2012     00:42:43

File:s52010tc5_1_5.pkg     78893 KB     25.11.2012     00:47:56

This is how it should look:

Datei:s52000tc5_1_5.pkg211249 KB23.11.1214:29:00
Datei:s52010tc5_1_5.pkg145654 KB23.11.1214:38:00

An easy fix is to delete it and recheck for updates or download it manually from the download site.

Please remember to rate helpful responses and identify

2 REPLIES 2
Highlighted
Cisco Employee

corrupted tc5.1.5 tms download

Yes, if file size in Software folder shows 53,653 KB and 78,893 KB then definitely software download didn’t completed properly.

I’d suggest manually download and overwrite existing TC5.1.5 files under Software folder.

BTW, interesting if multiple customers are experiencing this on their TMS servers…

Highlighted
Beginner

corrupted tc5.1.5 tms download

Hi

Yes, seems like the TMS download was aborted for some reason. There should be nothing wrong with the files on the ftp.tandberg.com which this service points to, so something must have happened in this particular download operation.

-Johan

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