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Cts recording server unable to web login

dannymget
Level 1
Level 1

Hi.

I have done a fresh setukp of the CTS-RS recording server and therefor set the admin login during install.

CLI login works fine, but the web login is impossible. Response is always "invalid user or password".

Done a reinstall (in case of a possible typo), but no chance.

Does anybody has an idea? The "utils reset_gui..." command seems not implemented on tha vcos platform (1.7.3)

Thanks for a hint

Danny

2 Replies 2

Jeff King
Cisco Employee
Cisco Employee

Danny,

Did you try x.x.x.x/admin when trying to login to the admin account? This will take you to the admin GUI as just x.x.x.x will log you into the user account once you set up those credentials.

JD

Jeff.

You are so right. That /admin was missing. Not sure, what I thought when doing my last setup. Must be the heat (no AC in the office).

Thanks for the hint.

Regards

Danny

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