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Downgrade of SX20 from TC6 to TC5

Hello,

we received a new SX20 with TC6.0.0 installed.

Is it possible to downgrade to TC5.1.7 without having a Releasekey for TC5?

The reason is, that we're still running TMS 13.2.1 (with a planned Upgrade to 14 in the near future) on a Windows Server 2003.

Currently we don't want to install the Patch on our server as described in this thread: https://supportforums.cisco.com/thread/2219410?tstart=90

only for this single system, because of the planned Upgrade to TMS 14 on Windows Server 2008 R2.

Thanks

Regards

Ingo

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Enthusiast

Re: Downgrade of SX20 from TC6 to TC5

hi Ingo,

If the keys for TC 5.X never entered on the device then yes you need to enter it in order to downgrade.

go to the licensing page on cisco.com

https://tools.cisco.com/SWIFT/LicensingUI/Quickstart

and generate the keys

device should be under an active contract

Thanks

Ravi kr.

View solution in original post

1 REPLY 1
Enthusiast

Re: Downgrade of SX20 from TC6 to TC5

hi Ingo,

If the keys for TC 5.X never entered on the device then yes you need to enter it in order to downgrade.

go to the licensing page on cisco.com

https://tools.cisco.com/SWIFT/LicensingUI/Quickstart

and generate the keys

device should be under an active contract

Thanks

Ravi kr.

View solution in original post

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