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Beginner

Driver for PrecisionHD 1080p 4x

Hi

 

Does anyone know which driver I could install to use a PrecisionHD 1080p 4x as a webcam? Windows detects it as an USB video camera but I can't get the video stream from it. I know it's probably an unsupported feature, but maybe someone has a clue!?

 

Thanks!

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Cisco Employee

The only details I can find for this is that the USB is slated as "for future use". Have you connected it via HDMI? Same results?

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VIP Advisor

These cameras don't support video over the USB - you need to get it via the HDMI port on the camera (with a suitable HDMI capture device).  If you want PTZ control, then you'll need to use a serial connection and VISCA commands.

Wayne
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There is no HDMI port on this camera, only USB.

I confirm it works on Windows10 unfortunately not on macOSX Big Sure.

Any solution and when ?

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Thomas the 4X camera does have an HDMI out - take a look at page 7 of the camera guide:

 

https://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/camera/precisionhd/user_guide/precisionhd_1080p-720p_camera_user_guide.pdf

 

As for when any other functionality will come from this, I would not expect anything new. This camera was used primarily with the SX20 which has been obsolete for a while (end of sale was over a year ago). 

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@Thomas75538 wrote:

There is no HDMI port on this camera, only USB.


Are you able to confirm the model of the camera then?   The PrecisionHD 1080p 4x camera (as linked in @Patrick McCarthy's post) has HDMI.  Perhaps you are referring to a different camera?   Perhaps the PrecisionHD USB Camera?  If it's one of those, they're now an end of support device too.

Wayne
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