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Beginner

dropped conference call issue!

Dear All;

I have cucm 8.5 and h323 GW (2911) with many FXO port , I have used a software conference bridge and I can make internal conference call only ;

my problem is: when I dial out side number via H323 GW the call is esablished, and  when I press the conferece softkey button on IP Phone to start another call the call also established successfully , but when i press the conf button again to add the call to the conference , the call became dropped immediatly .

Please Advise me to solve this problem , does I need to create harware conference bridge also.

Thank you.

Rashed.

3 REPLIES 3
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Hall of Fame Cisco Employee

Have you configured everything for g711??

Sounds like a codec issue

Sent from Cisco Technical Support iPad App

HTH

java

if this helps, please rate
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Dear javalenc;

thank you for replying, but how can i check if i did everything for g711 ?

woulld you please provide me steps to check.

thank you.

Highlighted
Hall of Fame Cisco Employee

Check your regions and dial peers

Sent from Cisco Technical Support iPad App

HTH

java

if this helps, please rate