We have multiple MX200s in our building which are controlled by a Crestron touchpanel. We have disconnected the cisco touchpanel from these units.
The issue that we are experiencing is when I am on a connected call, I cannot enter DTMF tones. I calll into our MCU and try to enter DTMF but nothing appears to be sent. Also I call into a audio bridge on our CUCM and I cannot enter the participant code. I can call the bridge but once connected i cannot send DTMF
Is there a way on the MX200 (maybe through xfeedback commands) to see realtime if any DTMF is being sent from the Crestron to the MX200?
Don't know if it's possible to activate something like a debug console, but how does exactly the Creston communicate with the MX200? Via the API I assume, right? So, if you telnet/ssh the MX200, does the "xCommand DTMFSend" work?
See there for more details on how to run this command: