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DX 80 & Forced Authorization Code (FAC)

raul.cavazos
Level 1
Level 1

Is there any way I can use Force Authorization Codes (FAC) on the new CE 8.2.1 ?  I have no problems dialing out, however I don't get the option to key in my FAC after I try to dial a long distance number.  From what I understand I can't use commas or pounds to help key in the long distance code while I dial the long distance number. 

Any advice or sugestions?

DX80 Collaboration End Point Software - ce8.2.1.e9daf06

1 Accepted Solution

Accepted Solutions

charlesgv
Level 4
Level 4

Hi Raul,

Were you able to get the FAC to work on the DX80?

View solution in original post

3 Replies 3

charlesgv
Level 4
Level 4

Hi Raul,

Were you able to get the FAC to work on the DX80?

Whoops accidentally marked yours as the correct answer. 

To answer, No.  I reverted back to the android build to get this feature to work with the DX80. 

Hi Raul,

This feature is not supported in CE code. You can check the datasheet below for Calling Features while running CE:

http://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/desktop-collaboration-experience-dx600-series/datasheet-c78-731879.html