Solved: DX-80,Spark Room-55, MX-800 dial out add @domain.

Camilo Enrique Barbaste Andrade · ‎07-08-2019

good morning,

we were implement collaboration solution for customer, when client dial phone number (extension or external number) after press dial the system add @domain.

Is this normal or we can change a parameter to change this mode????

with B2B via URI calls is OK. (via ExpressWay-C and E) and acces to spaces on CMS all this calls are OK.

The endpoints are registered on Cisco Call Manager system.

Thanks and best regards,

Camilo.

mmxix

Wayne DeNardi · ‎07-08-2019

This is normal as a SIP URI must have an @domain part. Without it, you don't have a valid address for the endpoint to dial. If you need to strip or modify the @domain part, you can do this on your call control infrastucture (Expressways).

Wayne

Please remember to mark helpful responses and to set your question as answered if appropriate.

View solution in original post

Wayne DeNardi · ‎07-08-2019

This is normal as a SIP URI must have an @domain part. Without it, you don't have a valid address for the endpoint to dial. If you need to strip or modify the @domain part, you can do this on your call control infrastucture (Expressways).

Wayne

Please remember to mark helpful responses and to set your question as answered if appropriate.

Camilo Enrique Barbaste Andrade · ‎07-09-2019

Good morning,

Thank you very much for your support.

have a good day.

Best regards,

Camilo Barbaste A.

mmxix