10-23-2017 07:43 AM - edited 03-18-2019 01:33 PM
Hi
I have a dx70 that currently has developer version installed. This is not allowing me to upgrade. I follow the steps below and nothing works:
1. follow steps on the conversion guide from android to ce
2. factory reset
3. pointed dx to cisco upgrade cloud tool to do an automatic upgrade and ended up with an error on top left"unsupported version"
Any suggestions ?
Is it possible to turn a developer version into a regular version?
10-23-2017 12:56 PM
10-23-2017 01:17 PM
currently at version 4.4 so I have not tried to downgrade. if you look at the link below it says no minimum version required
10-23-2017 01:26 PM
10-23-2017 01:45 PM
11-02-2017 08:51 PM
That looks very much like some kind of engineering version. Seeing you're a Cisco employee, you may have more luck reaching out to your internal Cisco people with this one than here in the public forums.
If that doesn't help, you could try a manual upgrade by following the similar process to the DX80 - see DX80 converting from Android to CE without CUCM
10-23-2017 01:50 PM
when I go to status section I see:
cucm: .x.x.x.x registered
http no error: sepxxxxx.cnf.xml
config file corrupt: sepxxx.cnf.xml
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