I have repeatedly encountered the problem were by the Touch Panel 10 connected to the SX80 keeps becoming unresponsive and the screen going completely black. The "workaround" is has been to reinsert the Ethernet cable with which it receives its power which somehow brings it back to functionality for some time.
The Precision 60 Camera also happens to be meeting mode and doesn't turn to the side despite no call taking place.
The LED of the Ethernet blinks Green when the issue occurs.
The action was taken so far: a successful upgrade was performed to Version 9.8.1 up from a firmware version which was deferred by Cisco. However, this upgrade seemed not to have helped.
Log status shows that the device is connected with the Touch Panel and the Precision 60 Camera with correct network settings.
The device has worked well previously but recently began to abruptly malfunction.
Advice appreciated. Many thanks.
*s Peripherals ConnectProgress 1 Ident: "xx:yy:xx:yyxx:yy" <<<<<<<< Camera
*s Peripherals ConnectProgress 1 Progress: "connected"
*s Peripherals ConnectedDevice 1015 HardwareInfo: "102310-1"
*s Peripherals ConnectedDevice 1015 ID: "xx:yy:xx:yyxx:yy" <<<<<<<<<<Touch
*s Peripherals ConnectedDevice 1015 Name: "Cisco TelePresence Touch"
*s Peripherals ConnectedDevice 1015 SoftwareInfo: "ti9.1.4.3ae3106"
*s Peripherals ConnectedDevice 1015 Status: Connected
*s Peripherals ConnectedDevice 1015 Type: TouchPanel
*s Peripherals ConnectedDevice 1015 UpgradeStatus: None
*s Peripherals ConnectedDevice 1037 HardwareInfo: ""
*s Peripherals ConnectedDevice 1037 ID: "xx:yy:xx:yyxx:yy"
*s Peripherals ConnectedDevice 1037 Name: "Precision 60 Camera"
*s Peripherals ConnectedDevice 1037 SoftwareInfo: "HC9.1.4.3ae3106"
*s Peripherals ConnectedDevice 1037 Status: Connected
*s Peripherals ConnectedDevice 1037 Type: Camera
*s Peripherals ConnectedDevice 1037 UpgradeStatus: None
