cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
2574
Views
0
Helpful
18
Replies
Highlighted
Rising star

Re: EX90 Registered to Regional CUCM :: Not able to dial out of

Yes, go ahead and open a TAC case. To speed up the process, you can open a TAC from this discussion, so TAC team will start your case first checking all the troubleshooting steps we have done until now, so you can save time and avoid re-test.

Regards

Paulo Souza

Please rate replies and mark question as "answered" if applicable.

Paulo Souza Was my response helpful? Please rate useful replies and remember to mark any solved questions as "answered".
Highlighted
Beginner

Re: EX90 Registered to Regional CUCM :: Not able to dial out of

Hi Brandon

I have the same problem with CUCM 9.1 and TC 6.2.  What was the resolution for the TAC case you raised?

Cheers

Trevyn

Highlighted
Enthusiast

Re: EX90 Registered to Regional CUCM :: Not able to dial out of

tunderhi

Go to >> CUCM Administration >> System >> Enterprise Parameters Configuration >> Set your >> "Organization Top Level Domain".  I believe that alone with fix the issue.  If not, set as well, "Cluster Fully Qualified Domain Name".  Please post if this works for you.

Highlighted
Beginner

Re: EX90 Registered to Regional CUCM :: Not able to dial out of

Hi Brandon

Thanks for your reply.  I already had the customer's domain set in the Enterprise Params top domain and cluster domain name.  The fix was setting the endpoints to use the 'Standard SIP Profile For TelePresence Conferencing' which has the checkbox ticked for '

Cheers

Trevyn