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EX90 using TMS Phonebook troubles

martin1.plank
Level 4
Level 4

Hi,

I'm using an EX90(TC5.1.4.295090) registered at VCS -Cluster (X7.1)and using ServerPhonebook from TMS-Server (13.2).

I have several C20(TC5.1.3.292001) registert also on VCS-Cluster.

For all endpoints I made entries on TMS Server-Phonebook.

Using EX90 some of the C20 can be dialed, they are shown with H323, some C20 can't be dialed, they are shonw with SIP-Numbers on the EX90.

Why is there a diffrent behaivor between these systems? All of them are configured the same way!

Can anyone help me here?

kind regards

Martin

15 Replies 15

The fix is included in 13.2.1 specifically so you have to upgrade.

The reason why this is happening is that TMS is sending IP as a protocol. This has now been changed to H323 which is accepted by the touch panel.

/Magnus

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