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Exporting Syslogs

abean0002
Level 1
Level 1

TMS and CUCM don't create detailed alerts when Codecs run self-diagnosis and identify issues. How can I export those diagnosis logs for monitoring?

3 Replies 3

Patrick Sparkman
VIP Alumni
VIP Alumni

Endpoints don't support syslogs. You'll need to login to the endpoint and download the log bundles manually.  

is there any other way to monitor the status of the endpoint outside of TMS or CUCM?

Andy,

Not that I am aware of, as I mentioned in our ticket; you can have the codec dump registered events to an HTTP server.

Otherwise, you could program something to gather the status.xml from each codec on a regualr basis.

Thanks,
Justin

Thank you,
Justin Ferello
Technical Support Specialist, ScanSource KBZ
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