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Beginner

Expressway C does not have a "Configurations" Tab

Hello,

 

i just want to configure the Hybrid Call Service on Ecpressway C but there is no "Configurations" Tab on the GUI!

Is that a bug or the customer did something wrong with the installation? Is it possible to activate the configurations tab?

 

Thank you!

 

Cheers

1 ACCEPTED SOLUTION

Accepted Solutions
Beginner

Re: Expressway C does not have a "Configurations" Tab

Hello,

I found the issue. If you choose "Spark Hybrid Call Service" - tick, then the Configurations tab disappears.

 

 

3 REPLIES 3

Re: Expressway C does not have a "Configurations" Tab

Does it have an Expressway release key and option key?
Beginner

Re: Expressway C does not have a "Configurations" Tab

Thanks for quick response!

 

I thought the same, but in Cisco`s deployment Guide I read the following sentence:

 

You do not require a release key, or an Expressway series key, to use the virtual Expressway-C for Cisco Webex Hybrid Services. You may see an alarm about the release key. You can acknowledge it to remove it from the interface.

 

Beginner

Re: Expressway C does not have a "Configurations" Tab

Hello,

I found the issue. If you choose "Spark Hybrid Call Service" - tick, then the Configurations tab disappears.

 

 

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