Expressway C does not have a "Configurations" Tab

[Gura24]

Hello,

i just want to configure the Hybrid Call Service on Ecpressway C but there is no "Configurations" Tab on the GUI!

Is that a bug or the customer did something wrong with the installation? Is it possible to activate the configurations tab?

Thank you!

Cheers

[Nick Halbert-Lillyman]

Does it have an Expressway release key and option key?

[Gura24]

Thanks for quick response!

I thought the same, but in Cisco`s deployment Guide I read the following sentence:

You do not require a release key, or an Expressway series key, to use the virtual Expressway-C for Cisco Webex Hybrid Services. You may see an alarm about the release key. You can acknowledge it to remove it from the interface.

[Gura24 · Accepted solution]

Hello,

I found the issue. If you choose "Spark Hybrid Call Service" - tick, then the Configurations tab disappears.