03-18-2020 04:35 AM
hello friends,
is License of expressway MRA feature, Free ??
in a document, i read about it and it said MRA feature is free,
are this true ?
and if yes, how can i get free license for expressway C and E, only for MRA access ?
Solved! Go to Solution.
03-18-2020 06:58 AM
If you are using Jabber as a softphone, that will take a device license as part of your CUWL licensing.
You have CUWL, You also need a service contract to order the $0 Expressway Licensing.
Contact your reseller for assistance with ordering as there are a series of licenses involved.
Maren
03-19-2020 05:58 AM
You would need to provision Mobile and Remote Access (MRA) which is FREE but still requires the Expressways to be licensed. So as stated before you'll need to get the license either via PUT or GLO from Cisco and issue it for your serial numbers.
03-18-2020 04:44 AM
03-18-2020 05:46 AM - edited 03-18-2020 05:47 AM
i read this,
can you ask my question briefly?
i have 1000 CUWL-Standard and CUWL-Pro on my CUCM ver11.5,
if i install expressway C and E, then Trunk it to CUCM,
for only use MRA as only voice-call and IM/Presence feature,
is it necessary to buy any expressway license ?
or getting free license using PAK, will be enough?
03-18-2020 06:58 AM
If you are using Jabber as a softphone, that will take a device license as part of your CUWL licensing.
You have CUWL, You also need a service contract to order the $0 Expressway Licensing.
Contact your reseller for assistance with ordering as there are a series of licenses involved.
Maren
03-21-2020 02:04 AM
03-18-2020 10:44 AM
The process also depends on if you have FLEX or perpetual licenses, as with perpetual licenses you can just go to PUT and request the license. With FLEX you need to contact Cisco GLO team (licensing@cisco.com) which lately has been horrible. I have been waiting for Expressway licenses for 2 of my customers for days with very little movement, escalation has not been helpful either, so good luck.
03-19-2020 02:29 AM
03-19-2020 05:58 AM
You would need to provision Mobile and Remote Access (MRA) which is FREE but still requires the Expressways to be licensed. So as stated before you'll need to get the license either via PUT or GLO from Cisco and issue it for your serial numbers.
03-21-2020 02:03 AM
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