Hello i tried to create a XML file wich will set the facility services setting for our organisation. I Can set these from TMS, but i cant find the commands in the SSH or API documentation. In the command compability matrix i see that its only web. Why?
I belive the TMS handles these setting through XAPI communication.
Good afternoon,Strange occurrence happening. We two different agents getting connected to the same caller/customer. We have checked the ext in CUCM, they are different. We have checked the ICM configs, different. We have listened to the call r...