Factory Reset Cisco SparkBoard

[fdharmawan]

Hi Guys,

I wanted to do a factory reset on my Cisco Spark Board 70, since the admin has resigned for quite some time and no one remembers. I did some googling into the topic and pretty much got how to do it. But, it got me left with a few more questions:

1. What is the default password on Cisco Spark Board?

2. The device has been registered before. Can I re-register it under a different email?

3. Any other thing that should be my concern regarding factory reset?

Thank you

[fdharmawan · Accepted solution]

Found the resolution to the lost password.

Prerequisites:

1. You know to which account the device is registered to

2. You can access the account on the admin.webex.com

3. The device is powered on

4. The device is connected into the internet

Login to admin.webex.com using your account, then go to Devices. It will list all of your device(s). Click on the device that you want to access. It will open a new tab, accessing the device directly without asking for the password.

Somehow I do not find this option when googling for the info.