The current proxy in the Multimedia Conference Manager (MCM) will route all traffic through the proxy (control and media) if the gatekeeper is configure to use the proxy. There is no way to have the proxy service only control traffic at this time. When the next generation Proxy (IP-IP Gateway) is released later this year you will be able to configure it to route control traffic only.
The MCM proxy is designed to perform the function of RTP/RTCP proxy. Signaling itself can be routed through the gatekeeper, it is not a proxy's function. H.323 gatekeeper is normally able to route just the Q.931 channel, or both Q.931 (signaling) and H.245 (call control). If this is the feature you want, you don't need a proxy.
There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
Cisco announced major enhancements today to Webex Contact Center. Learn more about the highlights including
better support for the needs of large contact centers worldwide
improvements in the agent and cust...
SymptomsI’m doing a factory reset on the mobile board and it’s giving me the same issues that I wasn’t able to also send over last time. It says that it can’t connect to the server because of a firewall (we don’t have one) and then sometimes it...