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H.323 and SIP firewall inspection

Steve Deslandes
Level 1
Level 1

Hello, is it recommended to disable any type of H.323 or SIP inspection on firewalls to avoid packet loss, latency or jitter for videoconferencing applications?

2 Replies 2

Patrick Sparkman
VIP Alumni
VIP Alumni

Yes, always a good idea and is recommended for the reasons you mention.  It can also in some cases, case one-way audio or video as well.  Video conferencing uses real time video, so you want to make sure anything that could delay or hinder that communication such as stateful/deep packet inspection of agl on the firewall is turned off.

A really good explanation can be found in the "What About Routers/Firewalls with SIP/H.323 ALG?" section of the VCS Deployment Guide on pg 58.

As usual, thank you for your help Patrick